Key points
  • Every time your plan comes to an end, we need to do a plan reassessment with you. 

  • The way we reassess your plan depends on your situation and support needs. 

  • We will work with you to develop your next plan. 

To develop your next plan, your my NDIS contact and NDIA planner will work with you to do a plan reassessment. We used to call plan reassessments plan reviews.

Every time your plan comes to an end, we need to do a plan reassessment with you. The way we reassess your plan depends on your situation and support needs.

Your current plan and NDIS supports

About 4 months before your plan reaches its reassessment date, your my NDIS contact will be in touch to talk to you about your current plan. Your my NDIS contact will look at the information we have in our computer system and talk to you about how you are going with your plan.  

Your my NDIS contact will look at your:

Your my NDIS contact will talk to you about the ways we can reassess your plan. 

A new plan that is like your current plan

We can develop a new plan that is like your current plan if:

  • You tell your NDIS contact that you are happy with your current plan.
  • You have the right NDIS supports in place.
  • We think your current plan is a package of NDIS supports matched to your situation, support needs and goals. 

Even if you need small changes, we can develop your new plan based on your current plan and then put it in the my NDIS participant portal for you to see and use when it starts. When we develop your plan this way, you won’t need a plan approval meeting.

Having a new plan that is like your current plan is a good outcome because it means you have the right NDIS supports in place for everyday life and to work towards your goals. We can also make your new plan the same length as your current plan, and you can manage your new plan the same way you do now. 

A new plan that is different to your current plan

If your next plan needs to change, or you need more, less or different NDIS supports, we will work with you to reassess your plan.

When your my NDIS contact gets in touch with you before your plan reaches its reassessment date, you can tell them about the changes in your life, as well as the kinds of new or different NDIS supports you need.  

Your my NDIS contact, or your support coordinator or recovery coach if you have one, can help you prepare. They will explain:

  • The kinds of information and evidence you will need for your plan reassessment.
  • How to go about gathering this information and evidence.
  • The plan reassessment process.

Your NDIA planner will use your current plan as the starting point to develop your next NDIS plan. Your NDIA planner will also review the information and evidence you provide for your plan reassessment.

Once your plan has been developed, your NDIA planner will invite you to a plan meeting.

When your plan is approved, it will be in the my NDIS participant portal for you to see and use. 

You can watch the video below to learn more:

A new look plan

When you receive an NDIS plan developed in our new computer system, you’ll notice it looks different to your old plan. 

Your new plan will include the same information as before, we’ve changed the way it looks to have a clearer layout, making it easier to find the most important information.    

We developed the new look NDIS plan from suggestions and feedback participants gave us. 

Here is an example of the new look NDIS plan: 

This fact sheet explains more about the new look plan.   

A new letter to introduce your new look plan

We have also improved the letter which goes with your new look plan, to make it easier to read and understand.  

Here is an example of the new letter: